“Personal Data” Defined
Our Data Protection and Privacy Principles
Types of Personal Data We Collect
How We Collect and Use Personal Data
Sharing of Personal Data
Retention of Personal Data
Social Plugins and Social Media Widgets
Analytics and Marketing
Children Under the Age of 13
Mergers, Acquisitions, and Other Business Transactions
Correcting Personal Data
Opting Out of Direct Marketing; Changing Preferences
California Privacy Rights
Users in the European Union, European Economic Area, and Switzerland
For Mobile Apps
We have in place what we believe to be appropriate physical, electronic, and administrative procedures to safeguard and secure the Personal Data we collect through our websites. We limit access to your payment information to those employees and vendors who need access to process your payments. Payment card information provided to the ASTM Online Shop is protected against unauthorized use by 128-bit encryption and Secure Sockets Layer (SSL) security features.
We routinely review our security measures and refer to industry security standards to keep current with best practices.
The Personal Data we collect about you depends upon how you choose to use our websites. Depending upon your use, we may collect and process usage data, your name and contact information, your username and password, the name of your employer, your payment information, your membership status, records of your orders from our ASTM Online Shop, any information you provide when you fill out online forms or surveys, and your IP address.
We collect Personal Data when you visit our websites, when you order our products and services through the ASTM Online Shop, when you sign up for ASTM membership, and when you fill out online forms and surveys.
We use your Personal Data to monitor website usage, administer your account, process orders you may make, send you marketing materials that may be of interest to you, and to make our websites more user-friendly.
More specific details about those types of Personal Data we collect and why we process them are provided below:
We collect information about visitors to our site and how visitors use our site.
We will create log files when you visit our site. The files are used for diagnostics and to monitor product usage. The log files do not record your name, address, phone number, or payment card information. We aggregate information about what pages users access or visit. The log files contain some or all of the following information:
The Internet Protocol Address (IP Address) of the machine that accessed our websites
The date of the visit
The time of the visit
The path taken through our websites
The browser being used
A list of files downloaded or viewed
Any errors encountered
Personal Data You Provide to Us
We collect and process the Personal Data you provide to us when you use our site.
We collect and process Personal Data when you order products and services from the ASTM Online Shop, when you sign up to become an ASTM member, when you provide information in an online survey or form, and when you contact us with questions or comments. This Personal Data may include your name, address, e-mail address, phone number, payment card information, employer information, username, and password.
The Personal Data you provide to us is used in the following ways: to respond to emails you send us; to fulfill your ASTM Online Shop orders; to contact you for an online survey; to send you marketing and promotional materials; to administer your online account; and any other use specified at the time you provide the information to us.
We may disclose Personal Data if required to do so by law or if we believe that the disclosure is necessary to (a) comply with the law or with legal process; (b) protect against misuse or unauthorized use of the ASTM websites; or (c) protect the personal safety or property of ASTM website users, the public or ASTM and its employees.
Generally, the Personal Data we obtain about you will be retained up to seven years after your last purchase. We will indefinitely maintain a record of your membership with ASTM. You may ask us to delete your Personal Data at any time, and we will do so unless we are required to maintain that information to comply with applicable laws or we still need the information for the purposes for which it was collected and processed.
A “cookie” is a small text file stored on computers, tablets, mobile phones, and any device used to browse the Internet, capable of storing navigation information for statistical or functional purposes. Some cookies may be used to recognize the user viewing a particular website, make navigation easier, and customize the content. For example, cookies allow us to remember your actions and preferences so that you do not have to re-enter information each time you visit our site or navigate to another page. Cookies also allow us to keep track of items you add to your shopping cart.
There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies.
Cookies We Use
Accepting or Rejecting Cookies
You can set your browser to accept or reject the setting of all or certain cookies, or to request to be notified when a cookie is set. Each browser has specific configuration instructions. However, please be aware that the blocking of cookies may have the effect that you will not be able to use all of our website’s functions.
Our websites include different types of “social plugins” and social media widgets.
If you do not want to be tracked by social media widgets, log out of all social networks you’re logged in to before visiting our websites.
Google Analytics (Functional Cookies)
If you do not want to be tracked by Google Analytics on our websites, you can opt out here.
Google AdWords (Advertising Cookies)
Act-On Software, Inc. (Marketing Services)
Our websites contain multiple links to other websites. Please be aware that we are not responsible for the privacy practices of those websites. When visiting non-ASTM websites, you should read the privacy policies of those sites. Our policy “For Mobile Apps” appears further on in this document before “Contact Us” information.
Our websites are not intended for children. No one under age 13 may provide any personal data on our websites. We do not knowingly collect Personal Data from children under 13. If you are under 13, do not use or provide any information on our websites. If we learn we have collected or received Personal Data from a child under 13, we will delete that information. If you believe we might have information from or about a child under 13, please contact us.
ASTM does not respond to “do not track” (DNT) signals.
ASTM may decide to sell, buy, merge, or otherwise reorganize its business. If that occurs, you will be notified via email or a prominent notice on our website of any ownership change and any changes in the use of your Personal Data. These types of transactions may involve the disclosure of Personal Data to prospective or actual purchasers, or receiving it from sellers. We seek appropriate protection for Personal Data in these types of transactions.
If you believe that Personal Data we have about you is incorrect, you can make corrections by logging in to your account to My ASTM or ask us to correct the errors by contacting us at [email protected].
You can simply “opt out” of direct marketing or make other changes to your marketing preferences by contacting us at [email protected]. and providing us with your name, address, and account number, and telling us what changes you would like to make. You can also make changes to your marketing preferences marketing preferences here.
If you are a resident of the state of California and ASTM has an established business relationship with you, then you have certain privacy rights pursuant to Section 1798.83 of the California Civil Code. You have the right to request the following at any time: (a) information from ASTM free of charge regarding the manner in which ASTM shares certain Personal Data collected through the website with third parties who use that information for direct marketing purposes; and (b) the discontinuation (or opt-out) of ASTM’s sharing of the information with those third parties. Please submit any requests (“California Privacy Rights Request”) to [email protected] with a subject line of “Your California Privacy Rights.”
For each California Privacy Rights Request, please state “Your California Privacy Rights” in the email or letter subject line, and clearly state the following in the body:
the nature of your request;
that the request is related to “Your California Privacy Rights;”
your name, street address, city, state, zip code, and email address; and
whether you prefer to receive a response to your request by mail or email.
ASTM is not responsible for a California Privacy Rights Request that is incomplete, incorrectly labeled, or incorrectly sent.
ASTM is the data controller of the Personal Data you provide on our website.
You may contact us by mail, by email, or by telephone.
PO Box C700
100 Barr Harbor Drive
West Conshohocken, PA 19428
By email: [email protected]
By telephone: +1.610.832.9585
Purposes of Processing and Legal Basis for Processing
As explained above, we process Personal Data in various ways depending upon your use of our websites. We process Personal Data on the following bases: (1) with your consent; (2) as necessary to perform a contract when you request services; and (3) as necessary for our legitimate interests in providing you with our products and services, enhancing our web services, conducting analytics, and delivering relevant advertising.
Your Rights Regarding Personal Data
Access and Confirmation. You have the right to ask us if we process Personal Data about you, and in some circumstances, to obtain a copy of your Personal Data.
Deletion and Blocking. Under certain circumstances, you may have the right to have your Personal Data deleted or blocked without undue delay.
Direct Marketing. You have the right to object to our processing of Personal Data for direct marketing purposes.
Consent. To the extent we are processing Personal Data based on your consent, you have the right to withdraw consent at any time.
Data Portability. Under certain circumstances, to the extent we are processing your Personal Data based on consent, or that it is necessary to perform a contract with you, and the processing is carried out by automated means, you have the right to receive the Personal Data in a structured, commonly-used and machine-readable format.
To exercise those rights, please contact us.
Right to Lodge a Complaint. You have the right to lodge a complaint about our data collection and processing actions with the supervisory authority in your country.
We are headquartered in the United States of America. Personal Data may be accessed by us or transferred to us in the United States. The European Commission has not determined that the United States ensures an adequate level of protection for Personal Data.
By providing us with Personal Data, you consent to the storage or processing of your Personal Data in the United States and acknowledge that the Personal Data will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Data.
When you download or use an ASTM International mobile app, we collect app usage data, including which of our apps have been downloaded to your mobile device and when.
If, where applicable, you have requested or consented to location services in connection with your use of a mobile app, we may receive information about your location and your mobile device. We use this information to provide you with location-based services and other personalized content based on your location. Most mobile devices enable you to shut off location-based services; please access your mobile device’s “Settings” for more information..
Should you have any further questions or suggestions regarding the protection of your Personal Data processed in connection with the use of our websites, please contact us at [email protected].
This is the website of ASTM International. You may contact us by mail, by email, or by telephone.
PO Box C700
100 Barr Harbor Drive
West Conshohocken, PA 19428
By email: [email protected]
By telephone: +1.610.832.9585